On the morning of your scheduled visit, we’ll text you ahead of time as a reminder. Remember to place the cat box outside if you’ve scheduled a cat box service.
After letting you know we’ve arrived, we’ll enter your yard through the agreed-upon unlocked entrance. When your removal service is finished, we’ll secure the area and inform you that we completed the job. Please note that gate codes are to be supplied during the initial visit and anytime updates to the system occur.
Leaves and debris must be maintained -within reason- for us to be efficient. The yard’s entrance and the area must be a safe space, minimizing risks. If we do not feel safe, your yard may not be serviced. If you have pets that are cautious with strangers, they cannot be present during servicing (violation of these will result in your yard not being serviced and you may incur the regular service fee. We are not responsible for pets getting in or out of your space).